Privacy Policy

INQ Mobile Website Privacy Policy

This policy statement relates to our privacy practices in connection with the www.inqmobile.com website (the "website") and is intended to inform you about the kinds of information we may obtain about you as a visitor to our website, how we may use that information and who we may share that information with. We are not responsible for the content or privacy practices of other websites which you may link to from this website.

Your use of the website is governed by the INQ Mobile Website Terms and Conditions. Each time you access, browse and/or use our website you agree to the following terms. If you do not agree you must not use our website.

General Statement

Reference to "INQ", "we" or "us" in this Privacy Policy means INQ Mobile Limited.

INQ respects your right to privacy and we are committed to complying with applicable data protection and privacy law. We will only collect personal information about you with your awareness and permission. Any personal information which you provide to us and/or which we obtain about you, will be kept secure and confidential using appropriate technical measures and by ensuring staff are trained and aware of how to protect your data.

Collection and Use of Your Personal Information

You agree that any data you provide to us will be true, complete and accurate in all respects and up to date.

Our use of your personal information will only be for the purpose for which you provided it to us or other uses with your consent or if required by law. We will only collect personal information for the following purposes or for other purposes agreed by you from time to time:

processing any registrations made by you;
identifying you in relation to your submission of any user generated content;
responding to and resolving any enquiries or complaints;
providing any information requested by you;
conducting analysis to support product development;
contacting you for market research purposes;
enforcing our rights under our terms and conditions; and
keeping you up to date with information about INQ products and services, and offers and promotions subject to any marketing preferences indicated by you. It's your choice and you're in control - you can contact us at any time by emailing us.

If you are aged 16 or under, you must get your parent or guardian's consent to provide your personal information, otherwise you are not allowed to provide any of your personal information to us.

Retention of data

We will keep your personal information for as long as necessary for the purposes for which it was collected, and to conduct our legitimate business interests or where otherwise required by law.

Disclosure

Your personal information may also be processed by other organisations on our behalf for the purpose for which you provided it, including processing registrations and providing information to you. The use of personal data for these purposes will remain under our control at all times.

We are part of the Hutchison Whampoa Limited group of companies ("Hutchison Group"), and may disclose your information to any company in the Hutchison Group or our agents or subcontractors and to possible successors to our business for the purposes mentioned above. Some of these parties may reside outside of England. If we do this, your information will be treated to the same standards adopted in England. If you do not wish us to disclose your personal information as set out in this paragraph, please write by sending an email to our contact email address mentioned on this website.

We may also disclose your information for the prevention and detection of crime and to protect the interests of INQ and other users or if required to do so by law.

Collection and use of technical information

We use "session" cookies which enable a visitor's web browser to ‘remember’ which pages on this website have already been visited. We may also map and analyse visitor usage patterns to help us develop the site and enhance a visitor's experience.

Depending on the type of browser you are using, you may be able to configure your browser so that: (a) you are prompted to accept or reject cookies on an individual basis or (b) to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of the web browser for specific details about cookie security.

We may collect and store certain ‘technical information’ about your visit to this site, such as:

the IP address from which you access this website
the type of browser and operating system used to visit this site
the date and time of your visit(s) to this site
clickstream data which reveals the activities of visitors around this website (for example the pages you access and products browsed) and
the website address of the website from which you accessed this site.

None of the technical information we collect could be used by us to identify visitors to this website. Such data are used only to analyse trends, administer and improve our website, track movement through our website and gather statistical information about visits to the website.

Notification of changes

If we change this Privacy Policy we will post the amended policy on our website so that you are always aware of how we collect, use and disclose your personal information.

Access to and correction of your personal information

You have the right to request a copy of any personal information we hold about you and to have any inaccuracies corrected. We may charge a reasonable administrative fee to provide a copy of any data held. Please write by sending an email to our contact email address mentioned on this website.

Monitoring of Your Communications

We may monitor and/or record communications between you and INQ for quality control and training purposes.

Definitions

IP address - The identifying details for your computer (or your internet company's computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address (which may be permanent or change each time you access the internet)

cookies - Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

INQ MOBILE LIMITED a company incorporated in the British Virgin Islands with Company Number 1497156 whose registered address is PO Box 957, Offshore Incorporations Centre, Road Town, Tortola, British Virgin Islands.

INQ Mobile Website Privacy Policy, English - V.2, July 2011